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Delivery Information

Τρόποι Αποστολής - SoPuppies - All About Pet Wellness

Deliveries of the products take place anywhere within the Greek territory, within 2-3 working days, during the working days (Monday to Friday) and hours (9:00am to 17:00pm).

 

PRODUCT STOCKS 

in Athens center - North - South - western suburbs of Attica prefecture

All orders over 60,00€ with place of delivery within the above areas, are delivered to your place, by means of transport of the company, or by our courier company, without any additional charge.

All orders under 60,00€ with place of delivery within the above areas, are delivered to your place, by means of transport of the company, or by our courier company, with the minimum shipping charge of 5,00 €.

PRODUCT STOCKS

in Athens Eastern Suburbs - Piraeus - Rest of East and West Attica

as well as in other prefectures of mainland and island Greece

All orders, with place of delivery within the above areas, are delivered to your place as follows:

by courier (associated with CLEAN SHOP HELLAS S.A.):

Product orders, with the exception of detergents (which are shipped only with an agency of your choice)),

can be delivered to your place by our courier partner, all over Greece, within 48 hours of the time of your order as well as the settlement of its redemption, except for deliveries in the Dodecanese, Cyclades and Crete, as well as in inaccessible areas, where it may take longer to complete your delivery. 

The shipping cost is set at 5,00 € up to 3 kg weight and 1,50 € for each additional kg, 

regardless of the area where the products are to be delivered.

In this shipping mode, it is possible to pay your order before or at delivery,

(a) by deposit in a bank account 

b) by charging your credit card; 

(c) delivery at an additional charge of 3,00 €.

by courier (your choice):

You have the option to choose the shipment of our order with any courier with which you cooperate, and therefore, you have a special agreed price. Select when registering the order the courier you wish and enter your customer code to your partner courier and we will contact them, and we will arrange for the immediate shipment of your order. Shipments in this shipping manner travel at a recipient's fee, and therefore your order does not incur any additional shipping costs.

In this shipping mode, it is not possible to cash on delivery.

In order to execute your order you must have made either a deposit or a payment with your credit card.

With a transport company (agency) of your choice:

You have the possibility, for shipments throughout Greece, to choose the shipment with TRANSPORT COMPANY (PRACTORION) located within the Attica Basin, in order to reduce the cost of transport costs.

This shipping method is suitable for orders of detergents as well as for orders of heavy weight or large volume, where the cost of shipping them by courier will be large.

We undertake free delivery of the products of your order, to an agency, if your order is more than 60,00 euros. For orders under 60,00 euros the shipping costs from our warehouses to the agency are 5,00 euros. The cost of transport from the agency to the final destination of the order is borne by you and you pay it to the agency when you receive.

The agency is your choice and must be located within the Attica basin.

The cost of transporting the products with the shipping company as well as the delivery time of your order, is a matter of negotiation that concerns you and your carrier.

When creating your online order, you must enter the details of the transport you wish and we will contact them, and we will arrange for the immediate shipment of the order, without any charge, to the seat or to a representative of your authorized carrier, the signature of which on the duplicate sales document, proves the delivery of our order to you.

Shipments in this way of shipping, from the agency to the final destination, travel at the recipient's charge and responsibility.

In this shipping mode, you do not have the option of cash on delivery.

To execute your order, you must either have deposited the order amount, or you must have paid by using your credit card.

PRODUCTION FROM OUR STORY

You have the option to choose the receipt of the order from our store, located in L.Tatoiou 22 Metamorphosis of Attica

The opening hours of the store are:

MONDAY-PARASKI 09.00-17.00 and SATURDAY 09.00-16.00

In our store you have the opportunity to pay your order by credit card or to receive it by cash on delivery.

In this case, you do not incur the costs of delivery.

Τρόποι Αποστολής